Terms and Conditions for TaxMate
Please read these Terms and Conditions ("T&C") carefully as they govern the use and access of our website www.taxmate.ae, the TaxMate web software, mobile application and its associated services (collectively referred to as the "Application").
By accepting, accessing or otherwise using the Application, you agree that you have read, understood and accepted to be bound by this T&C fully. Any individual, enterprise, entity, or juridical person accepting this T&C and/or accessing or using the Application, whether for personal use or on behalf of a legal entity, represents and warrants that they have the legal authority to do so. Both the individual and/or the relevant legal entity (if applicable) shall be bound by this T&C. "You" or "User" shall refer to such individual or the legal entity they represent and its affiliates, as the context requires.
If you do not agree or consent to this T&C, you must not access or use the Application.
1. Enforceability
This T&C constitutes a legally binding and enforceable contract between the User and Tax Consulting LLC ("Company"). By subscribing to the Application, you consent to be bound by these terms.
2. Eligibility and Applicability
(i) To use the Application, you must: (a) Be at least eighteen (18) years of age if a natural person; or (b) If a legal entity, be validly incorporated and represented by an authorized person who meets the age criteria and has not been suspended or disqualified by us previously. (ii) These T&C apply to both natural and legal persons as the context requires.
3. License Grant
You are granted a limited, non-exclusive, non-transferable, revocable license to use the Application solely during your subscription period and only for your internal business purposes. You shall not: - Copy, distribute, modify, reverse-engineer, decompile, or attempt to derive source code; - Sell, sublicense, rent, lease, or otherwise transfer rights; - Use the Application for unlawful purposes. All rights not expressly granted are reserved by the Company and/or its licensors.
4. Account Creation
To access the Application, you must create an account. You are responsible for maintaining the confidentiality of your login credentials. You are solely responsible for all activity under your account.
5. Application Description & Usage
The Application provides computational tools for UAE Corporate Tax under applicable laws. It does not perform tax return filing, payment, or offer professional tax advice. Results may not be definitive and should be independently verified.
6. Payments, Renewal, and Cancellation
(i) Subscription fees are annual, paid in advance and non-refundable. (ii) Renewal must be made prior to expiry. No refund or credit is provided for early cancellation.
7. User Responsibilities
You are responsible for the accuracy and legality of data you input. You must prevent unauthorized access and inform us of any security breaches. You are solely responsible for your compliance with laws and regulations.
8. Intellectual Property Rights
All intellectual property including software, trademarks, logos, trade secrets, and copyrights in the Application are the sole property of the Company and/or its licensors. Your subscription grants no ownership or commercial use rights.
9. Third-Party Service Providers
The Company may use third-party providers (e.g., AWS) for hosting, storage, and services. You consent to such use and understand we are not responsible for their acts or omissions. AWS, as our hosting provider, is compliant with global standards including ISO 27001, SOC 1/2/3, and the EU General Data Protection Regulation (GDPR), ensuring a secure and privacy-centric cloud infrastructure.
10. Third-Party Integrations
Use of third-party applications or data sharing is at your sole risk. The Company is not liable for their accuracy, privacy practices, or resulting damages.
11. Data Privacy & Cross-Border Transfer
We comply with UAE Federal Decree-Law No. 45 of 2021 and applicable data protection laws. Your data may be stored in or transferred to jurisdictions outside the UAE, including through AWS. We use industry-standard encryption and security safeguards. AWS, our third-party infrastructure provider, is GDPR-compliant and adheres to internationally recognized privacy frameworks. By using the Application, you consent to such practices.
12. Privacy Policy
By creating an account, requesting a demo, or otherwise accessing the Application, you consent to our collection, storage, processing, and usage of personal data as outlined in this Privacy Policy: - We collect personal information including name, email address, IP address, organization details, and usage patterns. - We use this information to provide, improve, and maintain the Application, as well as to respond to support requests and notify you of important updates. - We implement security safeguards including encryption and access controls to protect your data. - Your data may be shared with our service providers solely for the provision of our services and is not sold or rented. - You have the right to access, update or delete your information, subject to compliance and retention obligations. - We retain your data only for as long as necessary to fulfill the purposes outlined or as required by applicable law. - By using the Application, you acknowledge and consent to our privacy practices.
13. Confidentiality
Your data will be kept confidential except where disclosure is legally required, already public, or made available by third parties. We may use anonymized, aggregated data for research and analytics.
14. Representations and Warranties
You warrant: - The accuracy of all data submitted; - Legal rights to input and use such data; - That your use is lawful and not for illegal purposes. Use from UAE mainland does not imply we offer services within regulatory scope of UAE local professional laws.
15. Term and Termination
We may suspend or terminate your access without notice for breach or legal/regulatory reasons. Termination does not limit our rights to seek recovery or damages.
16. Indemnification
You shall indemnify the Company and its affiliates against any claims, damages or liabilities arising from your use of the Application, breach of this T&C or violation of any laws.
17. No Warranties
The Application is provided "as is" without warranties of any kind. We disclaim warranties of fitness, merchantability, accuracy, and non-infringement. We do not guarantee uptime, uninterrupted access or error-free usage.
18. Limitation of Liability
Our maximum liability to you is limited to the subscription fee paid in the relevant year. We shall not be liable for indirect, special, consequential or punitive damages, nor for outages or disruptions beyond our control.
19. Severability and Waiver
If any clause is deemed unenforceable, the remainder will remain valid. Our failure to enforce any right shall not constitute a waiver.
20. Notices/Correspondences
Communications will be sent to the email/contact details provided during registration.
21. Modifications & Updates
We may update this T&C at our discretion. Continued use of the Application implies acceptance. You are encouraged to review changes periodically.
22. Maintenance of Records
We may retain your data for record-keeping and compliance. You agree to provide KYC details upon request and acknowledge that retention shall be per UAE law.
23. UAE Legal Compliance
You represent you are not located in a sanctioned country or listed on any UAE or UN sanctions list.
24. Governing Law and Jurisdiction
This T&C is governed by the laws of the United Arab Emirates. All disputes shall be subject to the exclusive jurisdiction of courts in Dubai, UAE.
25. Fair Usage Policy
To ensure equal and optimal use for all, usage limits may apply to avoid monopolization. We reserve the right to restrict access or apply premium charges for excessive usage.
26. Definitions
“Application” – TaxMate software/web platform/mobile app.
“Company” – Tax Consulting LLC, 202, 2nd Floor, Al Nasr Plaza Commercial
Building, Oud Metha Metro Station Exit 1, Dubai, UAE.
“AWS” – Amazon Web Services.
“UAE” – United Arab Emirates.
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For queries, contact: **info@taxmate.ae**